Terms & Conditions

Introduction

Welcome to our company website. Www.amaryllis-slippers.gr is our online store for the sale of products via the internet (hereinafter referred to as the online store or website) of the company with the name, Toumpakaris Antonios with Tax Identification Number. 032960275, HOUSE OF HERAKLION ATTICA, located at 141 Socratous Street & Viotias 221 NEO HERAKLION ATTICA

The Company reserves the right to freely modify or revise the terms and conditions of transactions from its online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.

Product Information

The Company is committed to the accuracy, truth and completeness of the information provided in the online store, both in terms of the identity of the company and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not liable for errors due to inadvertence when entering electronic data in the store.

Purchase process - Order Completion

At the time of purchase, the customer can pay for the purchase of the contents of the basket, either by cash on delivery, by deposit in a bank account of the company, by credit / debit card. In the case of the card, the customer is directed to a secure Alpha Bank website, to which he gives his card details. Credit card is charged overnight on the same day. Our store will issue a receipt for the purchase of the order, but if the customer wishes, an invoice can be issued.

1 / Order Completion:

By submitting your order, you are informed about its correct completion and you are sent a relevant E-MAIL confirmation of your order.

2 / Delivery Days & Procedure:

There is the possibility of supervision for the shipments of your orders. that is, you will be able to with the track number that we will give you when sending your product so that you can monitor the progress in the delivery process.

3 / Votes - Competitions:

As part of its services or other promotions, Amaryllis-Slippers may at regular intervals invite its members to participate in online voting or contests. To participate in these polls, users / members of the Website must state their name and, where appropriate, other personal information such as status, age, etc. (depending on the nature of the questions put to the vote or the competition). The user / member vote is recorded solely to draw conclusions regarding the position of public opinion on a particular issue and may not be used for any other purpose or disclosed to third parties.

4 / Interface with third party websites:

Through the Website, the visitor / user / member may have access to other third party websites such as social networking sites such as facebook and instagram. In any case that the visitor / user / member uses this service, information exchange takes place with these websites and the information shared will be governed by their respective privacy policies. The visitor / user / member is invited to modify the privacy settings of his account on these websites directly. The company does not control the privacy policies of such third parties and assumes no responsibility or liability for the actions of such third parties.

Secure Transactions

The company recognizes the importance of the issue of security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to users' personal information is kept confidential.

The details of the users (name, profession, email address, home address, etc.) and the transactions of the users of the online store are considered confidential, as are the transactions in a commercial store. Users, when providing their data in the context of their transactions, consent and accept the forthcoming processing of personal data, for the needs of smooth and easy between the parties to the transaction, as well as the transmission of this data to recipients who will be identified. specifically and are the employees of the company in the context of the processing of the contract under preparation. Also, the existence of the right of access and the right of objection of article 12 and 13 of Law 2472/1997 is notified.

Ensure that only authorized officials have access to transaction information and only when necessary, e.g. for the processing of orders. The company undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or decision of another public authority. The personal data declared in our online store is used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction. All documents and electronic data that will be exchanged between the parties during the sale will be kept by the company. The customer can access them if he wishes.

The online store www.amaryllis-slippers uses SSL (Secure Sockets Layer) technology. This particular protocol (SSL) (Secure Sockets Layer) is currently the global standard on the Internet for the certification of websites (web sites). With this technology, every item you enter on our site is encrypted / encrypted before it goes online, thus protecting personal information during their transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.

Encryption is essentially a way of encrypting information until it reaches its recipient, who will be able to decrypt it using the appropriate key.

Return - Cancellation Policy

For all the products you buy from our company you can request a change in size, color or design. The period during which the customer can request the return of the received product and request a change of size, is 14 days from the date of receipt.

In this case, the return costs are borne by the sender and in total is 5 €. It is necessary to contact us before the return of a product via e-mail at amaryl@otenet.gr or by phone at 210 2834373 or 210 2834394. Returns are accepted only if the products are in excellent condition received without damage and are complete , in its original packaging.

The product must be returned in its original packaging and accompanied by the retail sales receipt you received upon receipt. If the product does not meet the above conditions it will be returned to the sender.

Manufacturing defect of products

In those cases where there is a defect in the product you have the right to return the product you bought and request its replacement with another product or products up to the amount of the price you have paid or with an additional price if you wish, within 14 calendar days from receipt of the product. The return of the product is free from all over Greece, always after consultation with the customer service department 210 2834373 (daily Monday to Saturday 9:00 - 14:00). The return will be made exclusively by courier that cooperates with our company.

Order cancellation

For any cancellation of order before sending and delivery to courier you should contact by phone at

210 2834373 & 210 2834394 stating your Order Number.